Facilitation? Why bother?

Just a quick signpost to Adrian Nixon’s On facilitation blog, and especially today’s post Why do we need facilitation anyway?, I particularly appreciated these 2 bullet points:

• Good facilitators do have their preconceptions and expectations but have the ability to put these aside and create fresh improvements
• Facilitators have the ability to listen to what is said and not said (my emphasis) and reflect this back to the room