Privacy policy

Rhizome facilitates, trains and supports groups and communities to grow in resilience, and be better able to organise collectively, dynamically, innovatively and effectively towards a just and sustainable world.

In line with our mission, Rhizome is committed to protecting any personal information that we collect about you. We recognise that it is your information. As a co-op, we put our relationship with you and your needs at the centre of what we do.

This privacy policy gives you information on:

  1. why we collect your personal information,
  2. the information we hold, how we use it and how we keep it secure,
  3. the circumstances under which we delete this information.

You may at any time unsubscribe, following the link in each blog post or newsletter emailed to you, and do please contact us with any other concerns.

Why do we collect the information?

We collect and keep a record of the information you provide in order that we can offer you our services more effectively.

Who’s information do we collect?

  • Any subscriber to our blog posts
  • Any enquiries about potential work and clients, to whom we send an occasional newsletter

What information do we collect?

We collect the minimum amount of information that we need to provide our services effectively. This information comes directly from the information that you provide us.

How do we collect the information?

Any information you provide us with when you subscribe to or make comments on our blog, via twitter or when you enquire about working together by phone or email.
We may on occasion collect information from public sources or referrals, in order to approach you to explore potential collaboration.

Photography

We sometimes take photographs whilst working and when appropriate, in order to promote our activities. These images may be used on our website, social media channels, resources or in reports. We will ensure it is clear that we are taking photographs, and that you have the right to not appear in them. If a client wishes for no photographs to be taken during a facilitated session, training or mediation, we shall respect this request.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive when you visit our website. Cookies may be used in the following ways:

  1. to enable the personalisation features on our website,
  2. to compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.

You can control or delete cookies in your web browser at any point.
For more information about cookies, read this.

Processing and consent

We will not use this personal data for other purposes without asking your permission. We will not keep this information for longer than necessary. We will not use third parties to process your data without taking reasonable steps to ensure they comply with UK Data Protection legislation and EU General Data Protection Regulation.
We will never sell or give away your data to third parties.

You can opt out at any time via the unsubscribe link each time we communicate to our lists of subscribers.
If you have any other query, or would like to know what information we hold on you, please contact us via the contact details on our website.
If we do not hear from you otherwise, we will presume your continuing consent.

Changes to this privacy policy

Rhizome may change this policy from time to time by updating this page, so please check back to ensure that you still agree.

Complaints

If you have any cause for complaint about the way we care for your information, please do contact us and we will do our best to resolve the situation for you. You also have the right to complain directly to the Information Commisioner’s Office. You can find details of how to contact them here or by calling their helpline on 0303 123 1113.